Claims and Bad Faith Law Blog

WIND 2019: THE 20th ANNUAL CONFERENCE ENRICHES THE DISCUSSION.

Photograph by Dennis J. Wall.

The Annual Conference of the Windstorm Insurance Network, or WIND, turned 20 this year.  The 20th Anniversary WIND Annual Conference was held at Walt Disney World.  Some 1,200 people attended.  The Annual Conference attendees, like the members of WIND, are professionals in the property insurance claim process.  At the WIND Annual Conference they present the policyholder sides and the insurance company sides of major property insurance issues.

WIND picks its speakers and its session topics through the work of its Speakers Committee.  This group of about ten people has the charge of staying on top of speakers and current issues for the Annual Conference and, from what I saw myself this year, they do their job well.

For example, one current issue or "hot topic" of discussion in property insurance circles is clearly what explains the handling of catastrophe claims resulting from the 2017 Hurricanes and other catastrophes then and since.  As one presenter explained, first of all we had not had a catastrophe for a number of years.

Taking Hurricanes in Florida as an example, the last major Hurricanes to hit Florida came in 2004 and 2005, named Charlie, Frances, Ivan and Jeanne in 2004, and named Katrina and Wilma in 2005.  So it had been awhile before Hurricanes Harvey, Irma and Maria struck Texas, Florida, and Puerto Rico the hardest, in 2017.

All panelists were in agreement on the central ingredient for success in handling catastrophe claims (as well as other kinds of claims):  Communication.  If you say that you are going to call the policyholder every Friday to update her on the status of her claim, for example, then make the telephone call that you said that you would make, even if all you have to tell her that week is that there is nothing new but that you will call again when there's been a development.

Notice is a big issue in recent Catastrophe Claims handling.  Panelists conjectured about the reasons for the increase in such issues in recent years.  One suggestion was that higher deductibles may be contributing to late notice to insurance companies, because policyholders with the higher deductibles may conclude that the claim could not reasonably exceed the amounts of their deductibles, but of course the amounts of the claims resulting from catastrophes usually present a second catastrophe, the first being the loss itself, and the second being the amount of indemnity that is required as a result of the loss.

Tying into the idea of high deductibles generally being a cause of late notice, other presenters suggested that late notice of claims after recent catastrophes may have been caused at least in part by the implementation of high Hurricane deductibles.  Many of the high Hurricane deductibles, they pointed out, took effect just before Hurricane Harvey in 2017.

Another suggestion came out of the nature of the catastrophes such as Hurricane Irma, in which the catastrophe claims were apparently largely based on wind-driven rain which causes damage that does not show up until later.

Countering these suggestions was the basic and simple notion that it doesn't cost anything to report a claim (not even the cost of a stamp, I might add, since the advent of Fax and email, although keeping a paper copy of a letter put in the mail is still probably a very sure way of incontestably giving notice).

Another current issue is the evidentiary effect, if any, of insurance companies' pre-catastrophe inspection reports.

Managed repair was a popular topic.  Once coverage is accepted by an insurance company for even a part of the loss -- such as coverage for repair of the damaged property -- then, according to the discussion at another panel, the policyholder would have the right to an appraisal, even in a repair situation.

Whatever the state of coverage that might exist in that situation, once again the idea is current and under discussion by those involved in property insurance claims and will come as no surprise to the attendees of this year's 20th Anniversary WIND Annual Conference.

Photograph by Dennis J. Wall.

Please Read The Disclaimer.  ©2019 Dennis J. Wall.  All Rights Reserved.

WIND 2019: THE 20th ANNUAL CONFERENCE CONTINUES THE CONVERSATION.

Photograph by Dennis J. Wall

WIND, which stands in for Windstorm Insurance Network, blew into Walt Disney World for its 20th Annual Conference recently.  WIND has grown from an initial membership of some 350 people into a roll call of about 1,300.  They come from 36 States, and from other countries including Singapore, France, and Germany. 

About 1,200 people attended the Annual Conference in 2019.  WIND members and the people who tend to attend the Annual Conference as well, are all professionals representing policyholder and insurance company sides of property insurance disputes, in basic and simple terms.

The sessions I attended this year generally proved the WIND format, which is not unique to WIND but works everywhere it is used to present insurance issues as far as I can see:  A panel of four presenters, for example, would have one policyholder lawyer, one policyholder public adjuster, one insurance company representative or independent adjuster, and one defense attorney to present points of view.

The panel presenting Commercial Policies and Claims followed this model.  Like every other session I attended, the panel that presented this topic emphasized the long-standing truth that the insurance policy is the starting point for the answer to every insurance coverage question.

Whether presenters said that "the insurance policy is king," or compared purchasing a policy to going to the store where what you come out with depends on what you get, the central idea behind every issue is always what the policy says.

Besides expressing eternal truths, as it were, the panelists at WIND raised cutting-edge questions in property insurance for all participants to consider.  An example of current questions is whether there is coverage under property insurance policies for experts' assistance to policyholders in adjusting or presenting claims under their policies?  The suggestion was raised that perhaps good arguments in favor of coverage for that assistance would be available under coverage for Adjustment Expenses, whatever the coverage might be called in a given policy.

Another suggestion was that perhaps there is such coverage available under Extra Expense coverage.  Whatever the source of coverage there might be for that particular expense, the idea is new and current and will come as no surprise to the attendees of this year's 20th Anniversary WIND Annual Conference.

Please Read The Disclaimer.  ©2019 Dennis J. Wall.  All Rights Reserved.

FOLLOW THE MONEY 2018.

This is what follow the money looks like in 2018.

Hurricanes are coming to the United States from the East and from the West, from the Atlantic and from the Pacific.  One of those storms, Florence, is about to strike the Carolinas and Virginia, the federal government is pretty certain.  (Many other people are certain, too, but this is a tale of how the federal government spends our money in 2018.)

The coming of hurricanes means that the Federal Emergency Management Administration (FEMA), the United States Coast Guard, and other agencies will have a lot to do to save lives and protect property.

With hurricanes on the horizon, the federal government's Department of Homeland Security has secretly taken some $10 Million from FEMA.

They have surreptitiously taken $29 Million from the Coast Guard.

All told, without any public announcement they have reportedly taken $200 Million from other agencies to build prison camps for immigrant children and their families.

Saving lives and protecting property vs. prisons for children.

What sort of people would choose building prisons in the face of hurricanes?

Follow the money.  The answer is at the end of the rainbow, where we always heard it would be.

See, e.g., Isaac Stanley-Becker, "Trump Administration Diverted Nearly $10 Million From FEMA to ICE Detention Program, According to DHS Document" (Washington Post Online, posted on Wednesday, September 12, 2018).   "This is nothing to play with."  That is how the coming of Hurricane Florence was reportedly described by William "Brock" Long, the current FEMA Administrator, quoted in Reis Thebault, "'Nothing to Play With:'  FEMA Chief's Hurricane Florence Alarm Draws on Vivid Memories of Hugo" (Washington Post Online, posted on Tuesday, September 11, 2018).

Please Read The Disclaimer.  ©2018 Dennis J. Wall.  All Rights Reserved.

"HOW TO" PRESERVE NEW YORK THEFT CLAIMS EVIDENCE AFTER HURRICANE SANDY.

A U.S. Magistrate Judge writes a seemingly complete "how to" guide to seeking, obtaining, and writing "preservation orders" in Toussie v. Allstate Ins. Co., No. 15 CV 5235 (ARR) (CLP), 2018 WL 2766140 (E.D.N.Y. June 8, 2018) (Pollak, USMJ).

The nature of the litigation is probably best described in the magistrate judge's own words:

    This action was commenced on September 10, 2015 by plaintiffs Robert and Laura Toussie, alleging that defendant Allstate Insurance Company (“Allstate”) had improperly adjusted and mishandled plaintiffs’ claims for property theft incurred in the days following Hurricane Sandy (the “theft case”). A companion case brought by Mr. Toussie seeking coverage for damage to his home under a flood insurance policy issued by Allstate is currently pending as well.

Toussie v. Allstate Ins. Co., No. 15 CV 5235 (ARR) (CLP), 2018 WL 2766140, at *1 (E.D.N.Y. June 8, 2018).

So much judicial time, usefully spent for those interested in obtaining orders to preserve evidence of an insurance claim.

Please Read The Disclaimer.  ©2018 Dennis J. Wall.  All Rights Reserved. 

MORE FROM THE PROPERTY INSURANCE LAW COMMITTEE MEETING IN ORLANDO.

In Florida, unless there is a properly declared state of emergency, when a claim is made on residential property insurance coverage, by statute the carrier has fourteen days within which to provide the policyholder making that claim with a copy of the statutory Florida Policyholder's Bill of Rights.  See Fla. Stat. § 627.4172.

Please Read The Disclaimer.  ©2017 by Dennis J. Wall.  All Rights Reserved.

Related articles

ORLANDO, FLORIDA:  THE ABA PROPERTY INSURANCE LAW COMMITTEE MEETING.

MISSISSIPPI PROPERTY POLICY CANCELLATION VOID, $1,693,035 "REPAIR OR REPLACE" DAMAGES, ...

AND AFTER OTHER INSURANCE WAS FORCE-PLACED BY THE LENDER. 

In what might be termed a 'comedy of damages' except for the great harm that was done, Mount Carmel Ministries purchased a property policy from GuideOne to cover a school which Mount Carmel ran.  After a time, GuideOne attempted to cancel the policy, but a district court in Mississippi later held that the cancellation was void and that the policy was in place at the time of a tornado loss.

The district court awarded "$1,693,035 in damages, representing what would have been the cost to repair or replace the property roughly six weeks after the tornado, less depreciation."  GuideOne Elite Ins. Co. v. Mount Carmel Ministries, ___ F. App'x ___, No. 15-60915, 2017 WL 344278, at * (5th Cir. January 23, 2017) (precedential value in at least some federal courts apparently limited by Fed. R. App. P. 32.1 and 5th Cir. Rules 28.7 and 47.5).

Parenthetically, Mount Carmel's lender, Seaway, placed insurance premiums on Mount Carmel by force for a replacement policy after Seaway learned of GuideOne's supposed "cancellation."  In what we are definitely not going to call a 'comedy of damages' here, Seaway apparently forgot to keep the force-placed insurance policy in place.

That left the issue squarely presented of whether GuideOne had an arguable basis for denying coverage due to the assumed cancellation here; if it did not have an arguable basis for denying coverage in this case, then under Mississippi law, it would face the assessment of punitive damages for "bad faith" conduct.  The district court held that GuideOne did not have to face a punitive damages assessment in this case, because here the district court found an arguable reason for GuideOne's coverage denial.

A three-judge panel of the Fifth Circuit affirmed the district court's holding that cancellation did not comply with the GuideOne policy requirements, and the district court's holding that GuideOne had an arguable basis for denying all coverage based on cancellation even though the cancellation was void.

Judge Owen concurred in affirming both invalid cancellation under the policy, and no punitive damages, but would have also reached the district court's holding that cancellation was invalid under a Mississippi statute as well as under the policy.

Coverage denied under a property policy that was not legally cancelled.  Bad faith, punitive damages bullet dodged.  Twin takeaways from this case.

Please Read The Disclaimer.  ©2017 by Dennis J. Wall.  All Rights Reserved.   

 

PENNSYLVANIA BAD FAITH LAW BARS CLAIM, FEDERAL PROCEDURE ALLOWS CONTRACT.

In Davis v. Wells Fargo, No. 15-2658, 2016 WL 3033938, at *2 (3d Cir. May 27, 2016), the Third Circuit Court of Appeals dealt with claims alleged under Pennsylvania law against "Assurant." The complaint contained allegations that Assurant was a force-placed property insurance carrier. In fact, the complaint contained allegations that Assurant "paid Wells Fargo kickbacks in exchange for the bank making Assurant the exclusive provider of force-placed insurance for bank-related properties" like Mr. Davis's.
One of the claims Mr. Davis alleged against Assurant was that it breached a contract which it had with him. Assurant's contract-breaching conduct was that it allegedly failed "to 'adequately investigate and pay the roof leak claim … which led to and caused the back wall of [Davis's] property to deteriorate and collapse.'" Davis attached the insurance company's letter disclaiming coverage to his complaint. The letterhead contained the names of both American Security Insurance Company ("ASIC") and also Assurant's name. "Thus, Assurant's name appeared, in bolded font, at the top of the letter denying Davis's insurance claim." Davis v. Wells Fargo, No. 15-2658, 2016 WL 3033938, at *12 (3d Cir. May 27, 2016).
As a result, said the Third Circuit, Mr. Davis's breach of contract allegations stated a plausible claim upon which relief could be granted under Pennsylvania substantive law. However, Mr. Davis's alleged bad faith claim failed under Pennsylvania law for the same reason. "Because Davis cannot maintain an independent cause of action for breach of the covenant of good faith and fair dealing under Pennsylvania law, that claim should be dismissed …." Davis v. Wells Fargo, No. 15-2658, 2016 WL 3033938, at *13 (3d Cir. May 27, 2016).
Assurant filed a declaration containing testimony that ASIC, and not it, Assurant, was really the force-placed property insurance carrier in this matter. However, Assurant filed a Rule 12(b)(6) motion to dismiss for failure to state a claim which meant, as a matter of Federal Procedure, that the Federal Courts could not properly consider the declaration which contradicted the plaintiff's allegations -- and to say again, as the appellate court did, there was the matter of that disclaimer letter sent to Davis and attached to the complaint with Assurant on the letterhead denying coverage. Davis v. Wells Fargo, No. 15-2658, 2016 WL 3033938, at *12 (3d Cir. May 27, 2016).
Obviously the breach of contract claim would have withstood a motion to dismiss in this case if ASIC or whoever was the actual force-placed property insurer had filed the motion. The actual policy does not appear to have been made a part of the public record in this appeal.
Please Read The Disclaimer. © by Dennis J. Wall. All Rights Reserved.

PENNSYLVANIA DELAY OVER UNCERTAIN VALUE, NECESSARY INVESTIGATION, NOT BAD FAITH.

In a case decided under Pennsylvania law, it was held that there was no First-Party Bad Faith under a commercial property insurance policy.  The carrier's delay in paying the claim was attributable to the claim's uncertain value, and a need to investigate further.  The case involved Pennsylvania's bad faith statute, 42 Pa. Cons. Stat. § 8371.  Great Lakes Reins. (UK) PLC v. Stephens Garden Creations, Inc., 119 F. Supp. 3d 297, 306 (E.D. Pa. 2015).

Please Read The Disclaimer.  ©2016 by Dennis J. Wall, author of Litigation and Prevention of Insurer Bad Faith (3d ed. Thomson Reuters West in 2 Volumes, with  Supplements).  See in particular § 9:6 in Volume 2 which addresses the issues which were addressed in the Great Lakes case, "The Question of Bad Faith -- Timely Investigation and Evaluation Before and After The First-Party Insurer is Sued for Bad Faith."  All rights reserved.

Related articles

No Coverage, No Bad Faith Under Pennsylvania Law.

CYBERINSURANCE LIABILITY COVERAGE:  NO IT'S COVERAGE FOR "DAMAGES."

Pennsylvania Supreme Court: "Yes" to Assigning Statutory Bad Faith Claim.

TEXAS DRILLING DAMAGE IN PENNSYLVANIA: ALL RISKS PROPERTY COVERAGE?

          Reportedly an oil company based in Texas is trying to use Pennsylvania "forced pooling law" to permit fracking or other oil drilling under the land of Pennsylvanians who refuse to sign the Texas company's oil and gas drilling lease.  "Law May Force Drilling on Balking Landowners" p. A11, col. 1 (Associated Press Copyrighted story published in New York Times Nat'l ed., Monday March 31, 2014).

          One of the publicly stated purposes of forced pooling laws is apparently to limit the number of "unsightly drilling rigs on the surface" by allowing oil companies to drill even where a landowner refuses the companies permission to drill.  See id.

          A question rises to the surface here:  Is property damage if any which may be caused by the unwanted drilling, going to be covered under Homeowner's standard "all risks" policies?

          Or will there be some sort of Exclusion for acts of government?

          And, if it is true as the Texas-based oil company says, see id., that it has already obtained leases from 99% of the property owners in that Pennsylvania locale, then why in heaven's name does it need to drill under the land of the remaining 1%?

          And, if one of the leasing landowners who reportedly owns a 200-acre golf course received half-a-million dollars "plus 18 percent royalties on future production," id., then instead of reportedly being upset with Pennsylvania landowners --"I don't understand how people that own four acres of ground can hold up such a big thing"-- try being upset instead either with the outside agitators that are going to put the oil derricks there --

          or try living with a half-a-million dollars and 18% oil royalties on account of the oil rigs that the golfers will be looking at.

 © 2014 by Dennis J. Wall.  All rights reserved.  No claim to original U.S. Government works.

Related articles

Law May Force Drilling on Balking Landowners

 

FORECLOSE, BUY, RENT ... WHITHER HOMEOWNER'S INSURANCE?

Foreclosures result in judicial sales.

"[I]nvestors have snapped up foreclosed homes and bid up prices in the past year."  "Pending Home Sales Fall Again," p. B8, col. 6 (New York Times Nat'l ed., Tuesday, November 26, 2013; Associated Press Copyrighted News Report).

Pending home sales have fallen for the last five months in a row.  The number of pending sales -- where there is a signed contract but not a completed sale -- is at the lowest reading calculated by the National Association of Realtors since December, 2012.  "October Pending Home Sales Down Again, But Expected to Level Out" (National Association of Realtors Press Release, November 25, 2013); see "Pending Home Sales Fall Again," AP report published in the New York Times, supra.

I have  not seen any reports or studies on the purchase of property insurance by the investors that purchase these properties.

Moreover, since these investors do not carry mortgages, they do have no need to buy mortgage insurance.

Further, the number of homeowners is necessarily declining since fewer homes are being sold and purchased in 2013.  It seems that as a consequence the number of homeowner's insurance policies must also decline.  That will have clear results in falling homeowner's insurance sales and premiums.  What effects will it have on the handling of homeowner's insurance claims in a tightening market?

There is potentially good news on the other hand for sellers of tenants and renters insurance policies.  Investors are buying the foreclosed homes in order to rent them.

Simple math.  That is one reason, at the least, why home ownership is in decline.  There are fewer homeowners because there are fewer homes bought and sold; instead, homes in 2013 are increasingly bought and rented.

 

© 2013 by Dennis J. Wall.  All rights reserved.  No claim to original U.S. Government works.

 

Please Read The Disclaimer.

AFTER SANDY, NORTHEAST IS THE NEW SOUTHEAST FOR CATASTROPHE RISK ...

... UNDERWRITERS POINT TO THEIR COMPUTER MODELS TO TEE OFF ON SANDY DAMAGE.

           Computer models.  Underwriters are now using computer models to justify talk of higher Premiums to come in the Northeast after all the damage that Sandy caused, if property or flood insurance are going to be made available at all in the Northeast.

          In virtually the same language across the Internet, all sorts of sites are publishing the observation that after Sandy, underwriters and the makers of Catastrophe computer models all "will now treat the Northeast more like the Southeast when it comes to property pricing and the availability of flood insurance."  A representative sample comes from Amy O'Connor, "After Sandy, Underwriters, CAT Models View Northeast Like Southeast:  NAPCO" (Insurance Journal Online, posted May 6, 2013).

          There is definitely something to it, in a sense.  There is a recognition in that repeated observation that climate change is not only real right now, it is also so much the reality of our future that even the Northeast can expect previously unusually destructive weather and coming at previously unusual times of the year, as Sandy did.

          However, the idea that opinions about what exactly the future will bring, fed by underwriters into computer programs which exist for the purpose of supporting premium rate increases which are going to be requested from State Insurance Commissioners, is suspect, notwithstanding.

          This shameful exercise with computer programs force-fed by underwriters is not good faith nor fair dealing.

Please Read The Disclaimer.    

RETURNING CALLS: GOOD CLAIMS HANDLING AFTER CATASTROPHES, ANY LOSSES.

This is an update to articles concerning Claims Handling After Sandy, which were posted here on Sunday, March 3, 2013 and on Thursday, March 7, 2013.

           As previously reported, many Policyholders are unsatisfied with what they consider to be insufficient offers from their Homeowners and other Property Insurance Carriers toward paying Sandy Damage Claims.  See, for example, the Comments printed in "Bucks / Troubles With Flood Insurance" p. B4, col. 1 (New York Times Nat'l ed., "Business" Section, Saturday, March 9, 2013), and published online following the post by Tara Siegel Bernard, "How Does Your Hurricane Sandy Claim Stand" ("Bucks" Blog at New York Times Online, Friday, March 1, 2013).  

          In particular, a commonly reported complaint of many Policyholders is that Adjusters are not returning their calls.

          One of the major goals of modern adjustment of Claims is or should be to avoid or prevent Bad Faith Claims, so far as possible.  Many seminars are held frequently in which presenters speak at length about how in their judgment Adjusters can do their best to avoid Bad Faith lawsuits.  Yet, one of the ways to avoid Bad Faith lawsuits is simply human.

          People do not like to be ignored, whether they are Policyholders or Adjusters.  Telephone calls should be returned.  This is not only simple courtesy, but it is a very good way to avoid angering somebody.  People do a lot of things when they are angry, that they might not think about doing, at least right away, when they are not angry.

          No-one is likely to sue you because you returned their calls.

          Further, they called you because they want to talk with you, not necessarily because they want to sue you or your Company.

          Hurricane and Other Catastrophe Claims Handling, and Avoiding Bad Faith While Handling Catastrophe Claims, are some of the articles featuring these tips in Claims Magazine, for example, and you can read them online or print them, free, from the Publications Page of my website.

Have a good St. Patrick's Day today!

Please Read The Disclaimer.

PART PAYMENT OF FLORIDA PROPERTY CLAIMS.

          In Florida, the Unfair Claim Settlement Practices Act has been amended to apply to situations of “partial coverage”:

 (i) Unfair claim settlement practices.--

***

 e. Failing to affirm or deny full or partial coverage of claims, and, as to partial coverage, the dollar amount or extent of coverage, or failing to provide a written statement that the claim is being investigated, upon the written request of the insured within 30 days after proof-of-loss statements have been completed ....

 Fla. Stat. § 626.9541(1)(i)3e.  Paragraph (i) of Subsection 626.9541(1), quoted above, is made actionable by Fla. Stat. § 624.155(1)(a), “the Florida Bad Faith Statute”.

        A more recently enacted Florida statutory provision, Fla. Stat. § 627.70131(5)(a), provides in pertinent part:

    Within 90 days after an insurer receives notice of an initial, reopened, or supplemental property insurance claim from a policyholder, the insurer shall pay or deny such claim or a portion of the claim unless the failure to pay such claim or a portion of the claim is caused by factors beyond the control of the insurer which reasonably prevent such payment.

 Failure to comply with this provision is a violation of the Florida Insurance Code.  Fla. Stat. § 627.70131(5)(a).  "However, failure to comply with this subsection does not form the sole basis for a private cause of action."  Fla. Stat. § 627.70131(5)(a).  [Emphasis added.]

        It has therefore been held in the Florida case law that failure to comply with this subsection does not provide a separate claim.  However, the same Court that announced this holding also stated in apparent dicta that a violation of this statutory subsection could nonetheless be considered in evidence in a bad faith claim or a Department of Insurance review.  Buckley Towers Condo., Inc. v. QBE Insurance Corp., 2008 WL 2490450 *11 (S.D. Fla. June 18, 2008)(Torres, United States Magistrate Judge), report and recommendation adopted by United States District Judge in 2008 WL 2856457 (S.D. Fla. July 24, 2008).  Accord as to holding, QBE Insurance Corp. v. Dome Condo. Ass'n, Inc., 577 F. Supp. 2d 1256, 1261-62 (S.D. Fla. September 16, 2008).

        Perhaps in response to such Federal judicial decisions, a new statutory Unfair Claims Practice was thereafter enacted by the Florida Legislature:

       4.  Failing to pay undisputed amounts of partial or full benefits owed under first-party property insurance policies within 90 days after an insurer receives notice of a residential property insurance claim, determines the amount of partial or full benefits, and agrees to coverage, unless payment of the undisputed benefits is prevented by an act of God, prevented by the impossibility of performance, or due to actions by the insured or claimant that constitute fraud, lack of cooperation, or intentional misrepresentation regarding the claim for which benefits are owed.

 Fla. Stat. § 626.9541(1)(i)4.  The new provision applies to residential property insurance claims. 

           New Florida case law clarifies the meaning and application of the statutory mandates for paying undisputed parts of residential property insurance claims.

 To be continued on Insurance Claims and Issues Weblog ....

 Please Read The Disclaimer.

 

CALIFORNIA "REASONABLENESS" FIRST-PARTY BAD FAITH STANDARD: NATIONAL STANDARD SAME?

     The case of Bafford v. Travelers Casualty Insurance Co. of Am., 2012 WL 5465851 (E.D. Cal. November 8, 2012), involves a burglary claim under an auto repair shop owner's Property Insurance Policy.  The Travelers, the Property Insurance Company, denied all Coverage "on the grounds that [the Policyholder] had made material misrepresentations during the investigation and while being examined under oath."  Bafford v. Travelers Casualty Insurance Co. of Am., 2012 WL 5465851 *4 (E.D. Cal. November 8, 2012).

     The Policyholder then became a Plaintiff and The Travelers became a Defendant.   The Plaintiff sued for alleged Breach of Contract and for alleged Bad Faith.  The Travelers filed a Motion for Partial Summary Judgment on the Bad Faith Claim, in part here pertinent.  The Defendant's Attorneys attended the Hearing, while the Policyholder's Attorney did not attend the Hearing.  Only after what appears to be nothing less than a dissection of the entire record in this case, Bafford v. Travelers Casualty Insurance Co. of Am., 2012 WL 5465851 *1-*4 (E.D. Cal. November 8, 2012), the District Court denied the Motion for Partial Summary Judgment on the Bad Faith Claim under established rules of California Bad Faith law, which can accurately be summarized in three parts, below.

1.  "Reasonableness" is an Objective Standard in California to Measure a First-Party Insurer's Exposure to a Bad Faith Claim.

            The Federal Court reiterated established standards of California Bad Faith law at the beginning of its decision.  A Plaintiff-Policyholder claiming Bad Faith under a First-Party Insurance Policy must, under California law, show in essence that (1) the Damage claim was covered by the Policy and (2) the First-Party Insurance Company's withholding of the Covered benefits was objectively "unreasonable".  See Bafford v. Travelers Casualty Insurance Co. of Am., 2012 WL 5465851 *5-*6 (E.D. Cal. November 8, 2012).  In stating this holding, the Court followed not just California Bad Faith law, but the Court also followed the established majority First-Party Bad Faith view in United States jurisdictions:

The legal standard governing an insurer's settlement conduct is one of reasonableness.  D. Wall, Litigation and Prevention of Insurer Bad Faith § 9.03 (1985).

Cruz v. American United Insurance Co., 580 So. 2d 311, 312 (Fla. 3d DCA 1991).

2.  Reasonable conduct includes a "reasonable" investigation.  It does not include a pretextual investigation where the Insurer's conclusion was already reached before the investigation was concluded.

     "One form of objectively unreasonable conduct is failure to fully investigate the grounds for denial."  Bafford v. Travelers Casualty Insurance Co. of Am., 2012 WL 5465851 *6 (E.D. Cal. November 8, 2012).  In other words, "reasonable" conduct includes conducting an objectively reasonable investigation.

    The Federal Court in this case fully explored the contours of California case law on this Insurance Bad Faith issue as well.  Bafford v. Travelers Casualty Insurance Co. of Am., 2012 WL 5465851 *6-*7 (E.D. Cal. November 8, 2012).  One species of the generic "unreasonable" investigation recognized by the California Courts is a "pretextual" investigation, although the California cases summarized by the Federal Court in this case do not appear to use that description.  An unreasonable failure to investigate, in short, includes an investigation which is shut down early and the Insurance Company refuses to reconsider a denial of its Coverage for the Claim even when presented with evidence of factual mistakes during the investigation or further evidence which has not yet been explored.

3.  In the Bafford Case, the Movant Insurance Company Did Not Negate Record Evidence That It Made Its Mind Up Long Before Its Investigation Was Complete.

     The Travelers failed to meet its Burden as the party requesting the entry of a Partial Summary Judgment when it failed to negate record evidence that would support the Plaintiff's-Policyholder's Claim.  Bafford v. Travelers Casualty Insurance Co. of Am., 2012 WL 5465851 *10 (E.D. Cal. November 8, 2012).

    To say again, the Court reviewed what appears to be the entire record in this case, and apparently left no stone unturned in doing that.  Bafford v. Travelers Casualty Insurance Co. of Am., 2012 WL 5465851 *1-*4 (E.D. Cal. November 8, 2012).  After that review, the Court appears to be convinced that the legal questions based on this record could not be clearly decided in the Insurance Company's favor.

    Twice the Court used the word, "disingenuous," to describe several arguments.  See Bafford v. Travelers Casualty Insurance Co. of Am., 2012 WL 5465851 *11 (E.D. Cal. November 8, 2012).  "Finally, the evidence suggests that Travelers concluded quite early in the investigation that Bafford had submitted a fraudulent claim and proceeded to seek information confirming that position."  Bafford v. Travelers Casualty Insurance Co. of Am., 2012 WL 5465851 *11 (E.D. Cal. November 8, 2012).  [Emphasis added.]

    In all cases, it is a best practice as it were to behave with objectively verifiable Good Faith.  In no case is it ever a best practice to behave in what a Judge or Jury can reasonably perceive as the opposite.

One Thing More:  The Court in the Bafford case could not conclude that there was a "genuine dispute" here as a matter of law.

     In reading the Bafford case, California lawyers will also be interested in the fact that The Travelers pursued its Motion for Partial Summary Judgment on the additional ground of what California Courts call "the 'genuine dispute' doctrine."  However, the Court concluded that the doctrine or rule, which operates as a Defense as a matter of law in California, does not relieve an Insurance Company from its "duty" to perform a reasonable investigation and that includes this case.  Bafford v. Travelers Casualty Insurance Co. of Am., 2012 WL 5465851 *12 (E.D. Cal. November 8, 2012).

Dennis Wall is a featured speaker at this year's National Forum on Bad Faith Litigation in Orlando, Florida on November 28 and 29, 2012.  I will be speaking on both days.  On November 28, I will be part of a panel addressing the handling of Bad Faith litigation.  My particular topic will focus on Expert Witnesses.  On November 29, I will be one of the leaders of a Florida Workshop.  Here is the American Conference Institute's website:  www.americanconference.com/badfaith.

Please Read The Disclaimer.

TWO DECISIONS ON BAD FAITH AND FORCE-PLACED Flood INSURANCE.

Remember the Veterans and All Who Gave Their Lives For Our Country, Including Chaney, Schwerner, and Goodman!

    The Federal First Circuit has issued a pair of 2-to-1 decisions affecting Insurance issues that are significant to people and businesses struck by Hurricane Sandy and many other Catastrophes.

    Both decisions were issued on the same day.

    Both involve alleged class actions by Mortgagors suing back against a Lender's alleged national program of force-placed or lender-placed Flood Insurance.

    Both involve Bad Faith claims.

    The first of the two cases involves New Jersey Insurance Law:  Kolbe v. BAC Home Loans Servicing, LP d/b/a Bank of America, 695 F.3d 111 (1st Cir. September 21, 2012).

    The other case involves Massachusetts Insurance Law:  Lass v. Bank of America ["BOA"], 695 F. 3d 129 (1st Cir. September 21, 2012).

    In future posts, we will explore the significance these decisions offer in common both to Homeowners and to Commercial Property owners particularly after the onslaught of the Hurricane Sandy Catastrophe and before the avalanche of Claims as a result.

To be continued .....

Please Read The Disclaimer.

"GOTCHA": $125,000 BECOMES $5,000 WHEN SETTLING WITHOUT SUBMITTING WRITTEN POL.

            It may not be a universal law.  But it is a 'best practice' generally to submit a written Proof of Loss ("POL") as a part of making any First-Party Insurance Claim.  If it is in writing, not only is it a "Proof of Loss," but it is a clearly provable Proof of Loss in Court.

            In Katie Realty, Ltd. v. Louisiana Citizens Property Insurance Corp., 2012 WL 4901067 (La. October 16, 2012), the corporate Policyholder made a claim on its Citizens Commercial Property Insurance Policy for Property Damage caused by Hurricane Gustav.  The Policyholder succeeded.  The claim was settled at Mediation for a Quarter of a Million Dollars ($250,000.00).

            Unfortunately, "Citizens failed to timely pay the settlement funds".  Katie Realty then "filed a motion to enforce settlement and to assess penalties pursuant to La. Rev. Stat. §§ 22:1892 and 1973."  The Louisiana penalties statutes invoked by Katie Realty trigger a penalty for delayed payment and, collectively, they also import a duty of Good Faith and Fair Dealing with additional penalties in the event of a finding of arbitrary and capricious behavior or 'Bad Faith' on the part of the Insurance Company.

            Citizens was assessed total penalties of $125,000.00 in this case for the delayed payment and for alleged Bad Faith in delaying the payment.  Katie Realty, Ltd. v. Louisiana Citizens Property Insurance Corp., 2012 WL 4901067 *1 (La. October 16, 2012).  On appeal, the Louisiana Supreme Court reduced the penalties assessment from $125,000.00 to $5,000.00.

            The reason for the reduction rests on the fact that Katie Realty apparently mediated and settled its Property Insurance Claim without submitting a satisfactory Proof of Loss.  Katie Realty, Ltd. v. Louisiana Citizens Property Insurance Corp., 2012 WL 4901067 *1, *6 (La. October 16, 2012).

            The Louisiana penalties statutes invoked by Katie in this case all require satisfactory Proofs of Loss.  Without them, only nominal penalties could be assessed under the Louisiana statutes here.  This legal result was reached by the Louisiana Supreme Court redefining 'proofs of loss' to mean 'proof of claim' after the Trial Court and Appellate Court had ruled that the settlement was a legally sufficient Proof of Loss to trigger the penalties statutes.

            Here, the payment which was delayed was payment of a settlement.  That made all the difference to the Louisiana Supreme Court.  "A settlement, however, is not an insurance claim arising under a contract of insurance."  Katie Realty, Ltd. v. Louisiana Citizens Property Insurance Corp., 2012 WL 4901067 *7 (La. October 16, 2012).  Therefore, said the Supreme Court, not Bad Faith penalties but only "a penalty award of $5,000 is appropriate and warranted."  Katie Realty, Ltd. v. Louisiana Citizens Property Insurance Corp., 2012 WL 4901067 *8 (La. October 16, 2012).

Please Read The Disclaimer.

RECORD: NO BAD FAITH FAILURE TO INVESTIGATE FIRST-PARTY CLAIM.

     In Scorpio v. Underwriters at Lloyd's, London, 2012 WL 2010168 (D.R.I. June 5, 2012), the Federal District Court in Rhode Island was confronted with an alleged claim of First-Party Bad Faith denial of a Property Insurance claim.  Specifically, the Plaintiff-Policyholder submitted a claim for Property Damage after a building containing six (6) residential apartment units was damaged by rainwater which accumulated on the roof during heavy rain storms during the policy period, on July 24, 2008.  Scorpio v. Underwriters at Lloyd's, London, 2012 WL 2020168 *1 (D.R.I. June 5, 2012), Download Scorpio v. Underwriters at Lloyd's, London (D.R.I. No. 10.325, Memorandum and Order Filed June 5, 2012) PUBLIC ACCESS.

    The Plaintiff claimed Bad Faith as a result of the Defendant Insurance Company's alleged failure "to properly investigate the claim."  Scorpio v. Underwriters at Lloyd's, London, 2012 WL 2020168 *6 (D.R.I. June 5, 2012).  The District Court held that the evidence of record disputed every element of this claim.

    In its ruling granting Defendant's Motion for Summary Judgment on this Bad Faith claim, the District Court compared the record evidence in that case, to every element of First-Party Bad Faith required by Courts in most jurisdictions, including Rhode Island.  First, the Federal Court announced the applicable State Bad Faith standard of liability:

    In order for Plaintiff to succeed on her bad faith claim she must “demonstrate an absence of a reasonable basis in law or fact for denying the claim or an intentional or reckless failure to properly investigate the claim and subject the result to cognitive evaluation .” Skaling v. Aetna Ins. Co., 799 A.2d 997, 1012 (R.I.2002).

 Scorpio v. Underwriters at Lloyd's, London, 2012 WL 2020168 *7 (D.R.I. June 5, 2012).

     Next, the Federal Court compared each relevant item of record evidence to that standard of Bad Faith exposure.  Recast in bullet points, the following complete quotation from the Court's opinion illustrates this comparison:

•  Defendant's actions do not even approach the bad faith standard.
• The record reflects that Defendant acted in a reasonable manner by timely and appropriately investigating the claim,
• engaging its own expert,
• and reviewing the appropriate information, including Plaintiff's engineer's report, before denying the claim.
• Defendant's denial letter noted the pertinent policy provisions and that the policy provided that a building that is still standing is not considered to be in a state of collapse.
• Defendant's actions, in addition to the Court's conclusion that the collapse provision is ambiguous and thus the claim is fairly debatable, leads this Court to conclude that Plaintiff's bad faith claim cannot survive Defendant's motion for summary judgment.

 Scorpio v. Underwriters at Lloyd's, London, 2012 WL 2020168 *7 (D.R.I. June 5, 2012).

     This is a "case study," if you will, in the kind of record evidence -- and the kind of conduct in First-Party claim handling -- that can defeat a claim of First-Party Bad Faith in most Courts.

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Force-Placed Insurance Issues in New York: Your State, Too.

     The New York State Department of Financial Services has issued an order to three Insurance Companies to submit new Premium rates for force-placed Insurance, because the companies overcharged millions of dollars for it.  The three companies have until July 6, 2012 to respond.  The companies receiving the order are Assurant (a unit of American Security Insurance Company), QBE, and American Modern Home Insurance Company.  These three companies "make up more than 90 percent of the so-called force-placed insurance market in New York."  Zachary Tracer, "New York Asks Insurers of Lapsed Borrowers for New Rates" (Bloomberg.com, posted June 12, 2012).

    Other reports previously estimated that Assurant and QBE alone control about 90 percent of the force-placed insurance market in New York State.  See "Forced-Placed Insurance Under Investigation," posted here on May 22, 2012.     

    And here is a link to the New York State Department of Financial Services' Press Release announcing this action and the requirement that responses must be submitted by July 6, 2012:  Press Release, "Governor Cuomo Announces DFS Action Could Save Some New York Homeowners Millions in Overcharges to Home Insurance," June 12, 2012.

    Do not think that the issues of force-placed Insurance belong only to New York State.  The issues of force-placed Insurance apply across the nation.  The issues include Premium charges, forced placement of Insurance selected by the Lenders and their Mortgage Servicers when homeowners are not actually in default in carrying the Insurance which the homeowners selected, and issues involving an implied covenant of Good Faith and Fair Dealing not only by the Force-Placed Insurance Companies, but allegedly by Banks, Lenders, and Mortgage Servicers too.  See, e.g., "Force Placed Insurance and the Duty of Good Faith," posted here on June 12, 2012; "Good Faith in Lender-Placed Insurance?" posted here on April 12, 2012. 

Please Read The Disclaimer.

FOURTEEN FOR THE EXPERTS: NEW INSURANCE CASES THAT MAKE EXPERT WITNESS LAW ....

.... TWO MORE:  ELECTRONIC FILING, AUTHENTICATION, AND GENUINE ISSUES OF MATERIAL FACT.

    In a change-of-pace, Insurance Claims and Bad Faith Law Blog and Insurance Claims and Issues Weblog will carry consecutive posts addressing a single common theme:  Court rulings on Expert Witness Testimony and Reports in recent Insurance Cases.  For the previously developed rules of law and judicial decisions on these issues, see generally as to Liability Insurance Cases, volume 1 Dennis J. Wall, Litigation and Prevention of Insurer Bad Faith § 8:17 (West Publishing 3d ed. 2011; 2012 Supplement in process), and see generally as to all types of First-Party Insurance Cases, volume 2 id. § 12:18.

 Expert Witness Testimony:  Where Electronic Filing is Required, File Electronically; Authentication is Required in All Courts for All Exhibits.

   Where Exhibits to an Expert's Affidavit or Report are required to be electronically filed by Local Rule, but are not, the Exhibits may be stricken especially where they have not been authenticated.  References in reliance on those Exhibits in the Expert's Report and in pleadings are subject to being stricken as well upon the same grounds.  Such rulings came in an Insurance Case in which two Counts were alleged against the  Defendant Insurance Company:  Breach of the "individual disability income" Insurance Policy, and alleged breach of Good Faith and Fair Dealing, in Bonenfant v. Standard Insurance Co., 2011 WL 3904300 *3 (E.D. Cal. September 6, 2011), Download Bonenfant v. Standard Ins. Co. (E.D. Cal. Case No. CIV S.10.0361, Order Filed September 6, 2011) PUBLIC ACCESS.  In this Order, the District Court granted the Defendant Insurance Company's Motion for Partial Summary Judgment on the Plaintiff's Bad Faith Claim.  This Order, as noted, was entered on September 6, 2011.  The next day, the Plaintiff filed a Notice of Settlement, according to PACER, the Online Docket for this Federal Court case.  At the end of that same month, on September 29, 2011, the Court entered a 'minute order' dismissing the entire case with prejudice, each side to bear its own attorney's fees and costs.

 

  Expert Witness Testimony May Provide a Jury Question on Bad Faith Denial of Insurance Coverage.

    Expert Testimony on Hurricane Ike Wind Damage, or not, provided a Jury Question on Bad Faith Denial (or not) of all Insurance Coverage under a "wind and hail" Commercial Insurance Policy, precluding Summary Judgment, in Beaumont Preservation Partners, LLC v. International Catastrophe Insurance Managers, LLC, 2011 WL 6707287 *12 (E.D. Tex. October 6, 2011)(Hawthorn, USMJ), Download Beaumont Preservation Ptrs., LLC v. International Cat. Ins. Mgrs., LLC (E.D. Tex. Case No. 1.10CV548, Report and Recco of USMJ Filed Oct. 6, 2011) PUBLIC ACCESS, report and recommendation adopted, 2011 WL 6709920 (E.D. Tex. December 21, 2011), Download Beaumont Pres. Ptrs., LLC v. International Cat. Ins. Mgrs., LLC (E.D. Tex. Case No. 1.10CV548, Order of USDJ, Filed Dec. 21, 2011) PUBLIC ACCESS.

   The Expert who filed the Report in question is a lawyer "who is experienced in cases involving insurance disputes."  2011 WL 6702787 at *12.

Part of  a Series.  To be continued ....

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Hurricane Winds, Conflicting Expert Testimony, Bad Faith Jury Question.

   In Beaumont Preservation Partners, LLC v. International Catastrophe Insurance Managers, LLC, 2011 WL 6707287 *6-*9,  *9 (E.D. Tex. USMJ Report and Recommendations Filed October 6, 2011), Download Beaumont Preservation Ptrs., LLC v. International Catastrophe Insurance Mgrs., LLC (E.D. Tex. Report and Recco of USMJ Oct. 6, 2011) PUBLIC ACCESS, a U.S. Magistrate Judge in Texas recommended, id. at *9, that the Federal District Judge rule that differing Expert Testimony on the existence and extent of Hurricane Ike Wind Damage, provides a Jury Question on Bad Faith Denial of a Commercial First-Party Property Claim.

   The Federal District Judge recently agreed with this recommendation and adopted the Magistrate Judge's Report, in  2011 WL 6709920 (E.D. Tex. December 12, 2011, Order of U.S. District Judge Adopting Report and Recommendation of USMJ).

   In other words, the conflicting evidence available on the underlying claim for Coverage in this peculiar case made the Bad Faith Claim a Jury Issue in this case.

   This was one of many interesting rulings and recommendations in this Texas case.  Some will be posted further here and on Insurance Claims and Issues Web Log.

    Please Read The Disclaimer.

No Bad Faith Where Coverage Reasonably Disputed, BUT ...

  What did you say that Policyholders' "duty" was, again?

     In Northrop Grumman Corp. v. Factory Mutual Insurance Co., 2011 WL 4501945 (C.D. Cal. September 28, 2011), Download Northrop Grumman Corp. v. Factory Mut. Ins. Co. (C.D. Cal. Case No. CV05.08444, Order Granting Partial Summary Judgment Filed Sept. 28, 2011) PUBLIC ACCESS, a Federal Judge applied existing California law.  Then he invented new law out of thin air.

   The Insurance Company contested Insurance Coverage in that case.  The Policyholder's claim was for Hurricane Katrina damage.  Ultimately, the Insurance Company won on Coverage in an appeal to the Ninth Circuit Court of Appeals.  "[T]he Ninth Circuit reversed, holding that the Excess Policy's Flood Exclusion encompassed storm surge damage."  Id. at *1.

  One of the Policyholder's alleged claims in the present litigation against the Insurance Company was for Tortious Breach of the Implied Covenant of Good Faith and Fair Dealing.  Under existing California law, the duty imposed on an Insurance Company -- specifically, the duty imposed on a First-Party Insurance Company providing "property insurance" Coverage for Business Interruption losses incurred by its own Policyholder, as in this case -- "is not to unreasonably withhold payments due under the policy....  Because there was a genuine dispute as to whether Northrop was entitled to flood-related time element damages, Factory Mutual's withholding of these claimed damages was neither unreasonable nor without proper cause."  Id. at *3.  [Emphasis in original.]

   This conclusion follows from existing California law, as noted.  However, in reaching this conclusion (which may have been totally correct under the circumstances of that case and which is not in question in this post), the Federal Judge constructed a "duty" upon a Policyholder that never existed before in California.

   Or anywhere else.

   That may be why the opinion did not contain any supporting citations of authority.  There aren't any.

   The Federal Court constructed a duty upon the Policyholder which negated the Good Faith, "genuine dispute" Coverage duty upon the Insurance Company in this case:

Where a contract is ambiguous, Northrop had the duty to seek clarification at the time of entering and agreeing to the policy.  Under the facts of this case, failure to seek clarification at the time of signing resulted in a surviving ambiguity and a concomitant forfeiture of the right to seek bad faith damages.

Id. at *3.

   To paraphrase this unique holding, what this Federal Court is saying is that a Policyholder had the duty to seek clarification at the time of entering and agreeing to the policy, presumably in the knowledge that years later Hurricane Katrina would make landfall and cause an ambiguity in the Business Interruption Coverage.  Since a Policyholder cannot make such a forecast, of course, it means that whenever Coverage provisions are ambiguous as applied to an actual claim, there is always "a concomitant forfeiture of the right to seek bad faith damages."

   That is one holding too far.

   It should have been enough that Factory Mutual had a legitimate, reasonable basis to contest Business Interruption Coverage in that case, without resort to fiction.  Citing no authority, this ruling in turn provides no authority for rulings in other cases in the same or other Courts. 

    The 22nd Annual Bad Faith Litigation Conference of the American Conference Institute is being held in 2011 in Orlando, Florida.  The author will be speaking.  Here is a link to the American Conference Institute Website Page which features this Conference including registration. If you or someone you know would like to attend, the ACI is offering a discount to the readers of this weblog.  If you would like to explore the ACI discount offer, contact:

Marc Gerstein
Delegate Coordinator
Office: 1-212-352-3220  x5432

m.gerstein@americanconference.com

 

Please Read The Disclaimer.

 

More From Pepperwood: This Time, Association's Interrogatories; Privilege Log Required.

   In a decision made after this site's post on September 8, 2011, the Pepperwood Court was confronted with a Motion to Compel Better Answers to Interrogatories.  Pepperwood of Naples Condominium Ass'n v. Nationwide Mutual Fire Insurance Co., 2011 WL 4382104 (M.D. Fla. September 20, 2011)(Polster Chappell, USMJ).

   In pertinent part, the Federal Court repeated its previous rulings in accord with nearly unanimous holdings in the Federal Courts:  "Even though the practice has become common here and elsewhere, courts have found that whenever an answer accompanies an objection, the objection is deemed waived, and the answer, if responsive, stands."  Id. at *5.

   One of the Policyholder-Condominium Association-Plaintiff's Interrogatories asked for the names, addresses and telephone numbers of persons who have personal knowledge of files that the Insurance Company opened "relating in any way to the policy or claim".  The claims files had already been produced.  The Defendant Insurance Company responded, in part:

Answer:  Objection.  This interrogatory is overbroad and seeks to invade the work product doctrine and the attorney-client privilege.  Subject to this objection, and without waiver of the same, [the Defendant referred the Condominium Association to the claim files already produced by the Defendant].

However, the Defendant did not file a Privilege Log when it objected on the grounds of the work product doctrine and the attorney-client privilege.  "If this is the case, Nationwide is obligated to provide Pepperwood with a privilege log setting forth this information.  The party invoking the privilege bears the burden of proof.  Id. at *8.  [Emphasis by the Court.]

   The Court in this case proceeded to grant the Motion to Compel as to this Interrogatory in part and deny it in part.  The Defendant was ordered to "provide the names, addresses and phone numbers" of the fact witnesses asked for in this Interrogatory, quoted above, in pertinent part.  "Any other requests within the interrogatory are denied as the Court finds that this information can be found in the claims files themselves."  Id. at *9.

   Presumably, this information includes the alleged work product and privileged information which was produced when the claims files were produced.  At any rate, after noting that the Defendant in this case did not provide a Privilege Log at all, after invoking the work product doctrine and the attorney-client privilege, and describing what should be in a Privilege Log to be considered by a Court, the Court in this case did not write another word about it.

    The 22nd Annual Bad Faith Litigation Conference of the American Conference Institute is being held in 2011 in Orlando, Florida.  The author will be speaking.  Here is a link to the American Conference Institute Website Page which features this Conference including registration, if you or someone you know would like to attend.

Please Read The Disclaimer.

Citizens Property Insurance Corporation: Are All States' Citizens Corporations Immunized?

In statutory language that likely has parallels in other States, Florida has enacted Section 627.351(6)(a)(1), that qualifies Citizens Property Insurance Corporation as a public body.  The qualifying language is located in Section 627.351(6)(a)(1), which provides in pertinent part:

 The Legislature intends by this subsection that affordable property insurance be provided and that it continue to be provided, as long as necessary, through Citizens Property Insurance Corporation, a government entity that is an integral part of the state, and that is not a private insurance company.

[Emphasis added.]  This statutory provision has been in effect since the creation, so to speak, of Citizens Property Insurance Corporation.  In  Citizens Prop. Ins. Corp. v. Garfinkel, 25 So.3d 62, 64 (Fla. 5th DCA 2009)(subscription required), the Florida appellate court concluded that Citizens is shielded by sovereign immunity from bad faith claims because “it is explicitly clear that Citizens is not a private insurance company, but rather is a state body”.

  There may be an incipient conflict among the Florida Courts, however, which the Florida Supreme Court will ultimately have to resolve.  At least one Trial Court has reasoned as follows, and its reasoning does not appear to be disputed by another of Florida's intermediate Appellate Courts other than the one which decided Garfinkel:

Citizens is a statutory corporation created by the legislature to ensure that properties in Florida can be insured against hurricane damage.  See § 627.351(6)(a)(1), Fla. Stat.  In creating Citizens for this purpose, the legislature imbued Citizens with the status of a government entity, see § 627.351(6)(a)(1),  and gave Citizens a limited grant of immunity in connection with Citizens' performance of its duties or responsibilities. See § 627.351(6)(s)(1), Fla. Stat.  However, section 627.351(6)(s)(1) provides that such immunity does not apply to a willful tort or for a breach of contract pertaining to insurance coverage.

   In its section 624.155 action, San Perdido alleged that Citizens engaged in a series of bad faith practices in its handling of San Perdido's insurance claim, and that such conduct was both a breach of contract and a willful tort under section 624.155.  In denying Citizens' motion to dismiss, the trial court reasoned that San Perdido's section 627.155 [sic] lawsuit is within the section 627.351(6)(s)(1) exceptions to Citizens' immunity. Although Citizens could challenge that ruling after an adverse judgment if San Perdido should prevail on the merits of its lawsuit at trial, Citizens now seeks an immediate writ of prohibition or certiorari, and asks this court to preclude any further proceedings in the trial court.

Citizens Property Ins. Corp. v. San Perdido Ass'n, 46 So.3d 1051, 1052 (Fla. 1st DCA 2010)(subscription required), review granted by Citizens Property Ins. Corp. v. San Perdido Ass'n, 56 So.3d 765 (Fla. Feb 17, 2011).  The Supreme Court of Florida's Online Docket shows that Oral Argument was held on September 8, 2011 and that this case is still pending as of Thursday, September 14, 2011.

   The Supreme Court apparently granted discretionary review in order to assess the appellate jurisdictional issues addressed differently by the Fifth and First District Courts of Appeal in the Garfinkel and San Perdido Association cases.  However, the Supreme Court can of course resolve any issue it chooses to address having now assumed jurisdiction to do so.  It is possible if not likely that the Supreme Court will resolve the issue, in Florida, of whether Citizens Property Insurance is statutorily immunized from Bad Faith Claims or not.

     The 22nd Annual Bad Faith Litigation Conference of the American Conference Institute is being held in 2011 in Orlando, Florida.  The author will be speaking.  Here is a link to the American Conference Institute Website Page which features this Conference including registration, if you or someone you know would like to attend.

Please Read The Disclaimer.

 

 

Conditional Objections Are Waived Objections in Insurance (or Any) Case.

    In Download Pepperwood of Naples Condominium Ass'n v. Nationwide Mut. Fire Ins. Co. (M.D. Fla. Case No. 2.10cv753, Order of USMJ Filed Aug. 29, 2011) PUBLIC ACCESS, also published as 2011 WL 3841557 (M.D. Fla. August 29, 2011)(authorized password required to access Westlaw), a U.S. Magistrate Judge compelled production of Civil Remedy Notices, from other allegedly similar cases, in a Statutory Bad Faith Case in Florida.  This ultimate holding is not in itself very unusual.  Such holdings are fairly common in Statutory First-Party Bad Faith Actions in Florida. 

   How the Court arrived at its holding is worth noting, however.  I have discussed this holding and its reasoning with Defense and Policyholder Insurance Lawyers, and they tend to agree with it.  It reflects their practice not to raise objections, for example, unless they intend to pursue them and have the Judge resolve the issue if need be.  As one Policyholder Attorney reflected, "That's what Courthouses are for."

   The Plaintiff in the Pepperwood case is a Condominium Association.  It claims that it incurred Hurricane Damage in 2004.  The Condominium Association alleges in its Complaint that Nationwide Mutual Fire Insurance Company recognized Coverage for Property Damage under its Policy issued to Pepperwood, but did not pay all Covered Damages.  Instead, Nationwide allegedly "tendered" $30,270.20.  Pepperwood of Naples Condominium Association v. Nationwide Mutual Fire Insurance Co., 2011 WL 3841557 at *1.

   After various further developments including the Condominium Association hiring a Public Adjuster to interface with Nationwide, and an Appraisal in Pepperwood's favor for "$1,901,645.06 (Replacement Cost) and $1,535,468.28 (Actual Cash Value)," in response to which Nationwide "tendered an additional $1,391,674.64 in owed insurance benefits," Pepperwood sued Nationwide for Breach of Contract and for Statutory Bad Faith.  Id. 

   The Condominium Association then propounded Discovery.  This included a Request No. 1 in "Plaintiff's Second Request for Production," to which Nationwide duly responded.  The Request, and Nationwide's Response, were quoted together by the Court as follows:

Request No. 1: A copy of any and all civil remedy notices (“CRN”) and related correspondence, including Nationwide's responses to the CRN, regarding similarly situated policy holders as Pepperwood from January 2004 until the present.

* * *

Nationwide's Response: Objection. This request is overbroad in temporal and subject scope; this request is vague with respect to the phrase “similarly situated policy holders”; this request is burdensome and harassing; this request seeks irrelevant information that is not reasonably calculated to lead to the discovery of admissible evidence. Subject to these objections and without waiver of the same, this request seeks information that is publicly available online from the Florida Department of Financial Services [FDFS], and can be obtained from that source as easily by Plaintiff as by the Defendant.

Id. at *2.  Time to break out the Discovery issues, much as the Court did.  The focus in the Court's Opinion, and in this post, is on the Defendant's Response, for reasons which will become apparent.

   The Defendant's Response involved four (4) sets of objections, which are addressed below in the order in which the Court addressed them and which was not the order in which Nationwide listed them.  

 The first of four sets of Objections:  "Subject to these objections and without waiver of the same" is a Conditional Objection and did result in waiver of the same.

   The first thing that the Court in this case wrote about the Defendant's Conditional Objection is that "this court is reluctant to sustain the objection."  Then the Court cited case law from other Courts in support.  Id.  The fact that "this seems to be an increasingly common approach to discovery," and "[e]ven though the practice has become common here and elsewhere," it has not received favorable treatment from the Courts which sometimes have to consider them.  The Courts in Insurance Coverage and Insurance Bad Faith Cases, and in other kinds of cases as well, seem to be fairly unanimous in rejecting Conditional Objections to Discovery.

   So it was in this case.  "[I]f a party objects to a question or request but then answers, has the objection been waived despite the claimed reservation of the objection?  This court cannot logically conclude that the objection survives the answer.  Simply put, the rules do not on their face give a party that option."  Id.  [Emphasis added.] 

   Not only is there no "Rule" basis for this practice, in the eyes of this particular Magistrate Judge there is no "rational basis," either.  "There is either a sustainable objection to a question or request or there is not."  Id. at *3.

   In this as in many another case of Conditional Objections to Discovery, "the objection is deemed waived, and the answer, if responsive, stands."  Id.

 Second set of Discovery Objections here:  "Overbroad in temporal and subject scope;" vague; burdensome; and harassing.

    Like many other Courts, the Court in this case referred to objections of this kind, which were made without substantiation, as "boilerplate".  A "boilerplate objection/response ... is not well taken.  Defendant must state specific grounds for each objection."  Id.

 Third set of Discovery Objections:  Irrelevant and not reasonably calculated to lead to the discovery of admissible evidence.

    This objection, too, must by law include a specific explanation saying why.  "Thus, Defendant's objection to this Request as to relevancy was improper."  Id. at *4.

 The "equally available" Response, treated in this case as another Objection.

   The Court first pointed out that "[t]his assertion made by the Defendant is incorrect.  Only the CRN is available online, the other information contained within Plaintiff's request is solely within the control of the Defendant and unavailable to Plaintiff."  Id.

   Second, even if the Response had been accurate in this regard, "'this exact objection is insufficient to resist a discovery request.'"  Id. 

    The Court's decision in this case is not unique.  It is equally available to support Discovery Requests to Plaintiffs as well as to Defendants.  Whether Discovery will be compelled in a given Insurance Bad Faith Case, as in any case in this respect, depends largely on the Responses including Objections to the interrogating parties' Discovery Requests.

    The 22nd Annual Bad Faith Litigation Conference of the American Conference Institute is being held in 2011 in Orlando, Florida.  The author will be speaking.  Here is a link to the American Conference Institute Website Page which features this Conference including registration, if you or someone you know would like to attend.

Please Read The Disclaimer.

 

 

"Hurricane Irene" Winds Visit the Mall, in Good Faith.

   In a Federal Court in North Carolina, a shopping mall owner is exploring the boundaries of claim investigation and denial.  The mall owner sued under a "business policy" after its Claim was denied.  The mall owner claimed Property Damage from Wind.  Download Lenoir Mall, LLC v. State Farm Fire and Casualty Co. (W.D.N.C. Case No. 5.10cv40, Memorandum and Order Filed August 23, 2011) PUBLIC ACCESS, also published as 2011 WL 3682794 (W.D.N.C. August 23, 2011)(authorized password required to access Westlaw).

  In Federal Court, the shopping mall owner filed a Claim against the "Business Insurance" Company for alleged Bad Faith Settlement Practices, among other things.  "North Carolina recognizes the tort of bad faith settlement practices.  [Citation omitted.]  The elements of a claim for bad faith settlement practices are: (1) “a refusal to pay after recognition of a valid claim; (2) ‘bad faith;’ and (3) aggravated or outrageous conduct.”  Lenoir Mall, LLC v. State Farm Fire & Cas. Co., 2011 WL 3682794  at *2.

   The Plaintiff shopping mall owner and Policyholder failed to allege a legally sufficient refusal of the Insurance Company to recognize a valid claim and refusal to pay the Claim.  Accordingly, the Common Law First-Party Bad Faith Claim was dismissed in this case.  Id.  

    The Federal Court's Opinion in this case also presents an illuminating discussion of the differences and interplay between North Carolina's "general" Unfair Trade Practices Act and its "insurance-specific" Unfair Claims Practices Act.  That discussion is dicta, however, in that the Insurance Company's Motion to Dismiss was not directed to Plaintiff's Statutory Claims in this case.  See id. at *3 & n.1.

   The 22nd Annual Bad Faith Litigation Conference of the American Conference Institute is being held in 2011 in Orlando, Florida.  The author will be speaking.  As a result, the ACI will offer you a large  discount if you choose to register for the Conference.  In order to register and receive this discount from the ACI, contact Amanda Waltmon, Esquire, Legal Analyst and Program Director at the ACI and the deadline most recently announced by the ACI for requesting this discount is August 31, 2011.  Ms. Waltmon's direct dial is 212.352.3220, ext. 5231 or send Ms. Waltmon an EMail at a.waltmon@americanconference.com.  Here is a link to the American Conference Institute Website Page which features this Conference including registration, if you or someone you know would like to attend.

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Insurance Bad Faith, Expert Testimony and Report Issues After Hurricane.

   Three recent holdings by Louisiana's Fourth Circuit Court of Appeal are of great interest to parties and attorneys involved in Insurance Coverage and Bad Faith Litigation.  The first two holdings are posted here.  The third is posted on Insurance Claims and Issues Web Log.  All of the holdings came in the case of Download Patrick and Elizabeth Jouve v. State Farm Fire and Casualty Co. (La. Ct. App. 4th Cir. Case No. 2010CA1522, Opinion Filed August 17, 2011) PUBLIC ACCESS, also published as 2011 WL 3611800 (La. Ct. App. 4th Cir. August 17, 2011)(authorized password required to access Westlaw).

 1.  "SUBSTANTIAL, REAONSABLE AND LEGITIMATE QUESTIONS" OF

a. COVERAGE ("AN INSURER'S LIABILITY") OR b. THE INSURED'S DAMAGES ("THE EXTENT OF ...  AN INSURED'S LOSS") ARE DEFENSES TO VEXATIOUS DELAYED PAYMENT CLAIMS IN A FIRST-PARTY BAD FAITH CASE IN LOUISIANA.

   This holding may take only a little longer to state, than the heading I have written, above, to describe it.  In the Jouve case, Mr. and Mrs. Jouve sued their Homeowner's Insurance Company, State Farm, for Property Damage allegedly caused by Hurricane Katrina.  Among other causes of action presented by the Jouves, they alleged that State Farm violated Louisiana Statutes which provide for the recovery of penalties and attorney fees where, among other things, the Insurance Company failed to make a timely payment of the Insured's Claim after the Insurance Company received a satisfactory Proof of Loss, and "the insurer's failure to pay was arbitrary, capricious and without probable cause."  Jouve v. State Farm Fire & Casualty Co., 2011 WL 3611800 at *4.

    Under the Louisiana "First-Party Bad Faith" Statutes invoked by Mr. and Mrs. Jouve, "arbitrary, capricious, or without probable cause" means "vexatious," and a refusal to pay is "vexatious" when it is "unjustified, without reasonable or probable cause or excuse."  Id.  "When 'there are substantial, reasonable and legitimate questions as to the extent of an insurer's liability or an insured's loss, [the insurer's] failure to pay within the statutory time period is not arbitrary, capricious or without probable cause.'"  Id.  [Emphasis added.]  This Louisiana defense to Insurer First-Party Bad Faith may go farther than the defense recognized in most other jurisdictions, that when Coverage is fairly and reasonably debatable, an Insurance Company is held "entitled to debate it."  See generally Dennis J. Wall, "Litigation and Prevention of Insurer Bad Faith" § 11:17, "Fairly or Reasonably Debatable Claims" Defense to First-Party Bad Faith (West Publishing Co. 3d edition 2011).

   Whether an Insurance Company in Louisiana complies with this standard is a question of fact, id., a holding which is consistent with the holdings in every other jurisdiction concerning the issue of compliance with the prevailing Bad Faith standard of liability.  The evidence in the record of the Jouve case established, in the eyes of the Appellate Court, that the Trial Court correctly entered a Summary Judgment in favor of the Insurance Company on the Jouves' Statutory vexatious refusal to pay causes of action:

    The evidence submitted indicates State Farm timely initiated the loss adjustment of plaintiffs' property and made an unconditional tender based on the first inspection within the statutory time period. When plaintiffs' counsel submitted Mr. Caracci's estimate [requested by Mr. and Mrs. Joure] to State Farm, State Farm arranged for a re-inspection of the property with Mr. Caracci. Based on the re-inspection, State Farm made a second timely unconditional tender.

   Plaintiffs offered no evidence in opposition to State Farm's motion for partial summary judgment that shows State Farm acted arbitrarily, capriciously or without cause in adjusting their homeowners claim. Given that plaintiffs will have the burden of proof at trial, and thus far have offered no evidence of bad faith on the part of State Farm to create a genuine issue of material fact, we find no error in the trial court's granting a partial summary judgment dismissing the bad faith claims against State Farm.

Id. at *5.

 

2.  EXPERT TESTIMONY AND REPORT EXCLUDED IN INSURANCE COVERAGE CASE OVER PROPERTY DAMAGES CAUSED BY HURRICANE KATRINA.

    The Trial Court in the Jouve case also excluded the testimony and Report of Plaintiffs' Loss and Damages Expert.  The Report was actually prepared by the Expert's grandson, using a widely found computer program, Xactimate, to estimate the Plaintiffs' "actual wind and flood damage estimates on the Jouve property".  Id. at *2.

  The Trial Court excluded the Expert's Testimony, in addition.  It appears that the Trial Court followed the requirements of Louisiana Law for Expert Testimony, id. at *2-*3, which are the same requirements generally followed in State Courts across the country in Property Insurance Cases.  See generally Dennis J. Wall, "Litigation and Prevention of Insurer Bad Faith" § 12:18, "Experts in First-Party Insurance Bad Faith Cases:  Specific Cases and General Rules" (West Publishing Co. Third Edition 2011).    "Thus, the admission of expert testimony is proper only if all three of the following guidelines are met:  (1) the expert is qualified to testify competently regarding the matters [she or] he intends to address, (2) the methodology by which the expert reaches [her or] his conclusions is sufficiently reliable as determined by the sort of inquiry mandated in Daubert [Daubert v. Merrell Dow Pharmaceuticals, Inc., 509 U.S. 579, 113 S. Ct. 2786 (1993)], and (3) the testimony assists the trier of fact through the application of scientific, technical or specialized expertise, to understand the evidence or to determine a fact in issue."  Jouve v. State Farm Fire & Casualty Co., 2011 WL 3611800 at *2.  Whether these guidelines are satisfied in a given Louisiana case is within the discretion of the Trial Court.  Id. at *3.

   In this case, the Trial Court's determination to exclude both the subject Expert's Testimony and the Report prepared by his grandson, was affirmed.  "[W]e cannot say the trial court abused its discretion by granting State Farm's motion in limine to exclude the testimony and damage estimate of [Plaintiffs' Expert] from the trial."  Id.

   The third holding of interest in the Jouve case will be posted on Insurance Claims and Issues Web Log.  It concerns the Partial Summary Judgment entered by the Trial Court on Plaintiffs' Dwelling Claims, including whether recovery should be limited to actual cash value at the time of Loss.  See also for a Focused, Particular Policyholder perspective on these and many related issues, Property Insurance Coverage Law Blog, and in particular this interesting post there on August 18, 2011, "The Real Tropical Hurricane Season Begins".

   The 22nd Annual Bad Faith Litigation Conference of the American Conference Institute is being held in 2011 in Orlando, Florida.  The author will be speaking.  As a result, the ACI will offer you a large  discount if you choose to register for the Conference.  In order to register and receive this discount from the ACI, contact Amanda Waltmon, Esquire, Legal Analyst and Program Director at the ACI and the deadline most recently announced by the ACI for requesting this discount is August 31, 2011.  Ms. Waltmon's direct dial is 212.352.3220, ext. 5231 or send Ms. Waltmon an EMail at a.waltmon@americanconference.com.  Here is a link to the American Conference Institute Website Page which features this Conference including registration, if you or anyone you know would like to attend.

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Determining Coverage by Computer: Risking More Than Wind, Water Losses.

   Hurricanes contain Wind and carry Water (or the other way around, depending on how you say it).  Determining Hurricane Losses attributable to Wind as distinct from Hurricane Losses caused by Water can be a difficult task.

   Computer Models are now advertised to solve the problem for Insurance Companies.  (Yet again.)  According to testimony on a bill to extend and change the National Flood Insurance Program, Computer Models not only can be used to, well, "model a storm" but "[i]n addition, statistical models can be used to predict the loss."  Lydia Mulvaney of McClatchy Newspapers, "Models Can Determine Wind and Water Damage, Panel Told" posted in political blog on MiamiHerald.com on Thursday, June 23, 2011.

   There is at least one major drawback to that:  Exposure to Bad Faith, extracontractual Damages without limit.

   Although the Courts have held that it is not Bad Faith in and of itself to use a Computer Model as a tool in evaluating Covered Loss, see, e.g., Henry v. Allstate Insurance Co., 2011 WL 2287817 (E.D. La. Case No. 07-1738 August 8, 2007)(PACER NOT AVAILABLE; authorized password required to access Westlaw), the Courts have also held that it is Bad Faith to turn the responsibility for evaluating a Covered Loss over to a Computer Model.  See also Dennis J. Wall, "Litigation and Prevention of Insurer Bad Faith" §11:22, "Computer Models and Catastrophe Claim Coverage" (Third Edition West Publishing Co. 2011).

   I was not aware there is such a problem in the process of actually evaluating Hurricane Losses.  There does not seem to be one -- at least before legislation was introduced and Computer Models are being advertised as replacing Insurance Industry Experience in evaluating Covered Losses.

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Florida Intentional Misrepresentation Jury Issue in Federal Condominium Hurricane Claim.

   A relatively new Federal Court decision on a Condominium Hurricane Claim may change Florida Insurance Law.  The Federal Court held in that case that the Property Insurance Company's "ninth affirmative defense" involved facts "that could cause a jury to conclude that Plaintiff [Condominium Association] concealed material information regarding its insurance claims."  The Court reached this holding on a record which included these four sets of facts:

   1.  "[E]vidence that Plaintiff waited long periods of time to respond to information requests and failed to show up for an examination under oath regarding its claims," and

   2.  "testimony suggesting that Plaintiff did not actually believe sliding windows and glass doors were covered," and

   3.  "testimony suggesting that some of the damage was not caused by Hurricane Wilma, and"

   4.  "testimony that Plaintiff overstated the amount of damage actually caused by Hurricane Wilma."

Royal Bahamian Ass'n v. QBE Insurance Corp., 2010 WL 4355181 *1 (S.D. Fla. Order of Chief District Judge Moreno October 28, 2010)(authorized password required to access Westlaw).

   If this Opinion is treated as though it was meant to be applied to every Insurance Claim involving similar sets of facts, then this Opinion will have very broad implications.  In that event, it would even likely change the Insurance Law of Florida.  Few if any Insurance Coverage Attorneys in Florida, who have participated in Damages Claims presented under Property Policies by Condominium Associations (and many other kinds of Insurance Claims presented by Policyholders for that matter), have not also experienced Claimants "waiting long periods of time to respond to information requests," or failing to show up for E/U/O's, or not necessarily believing that all of their Damages Claims were covered on the particular Claim.

   If it comes to that, so long as there are reasonable grounds for presenting particular Damages as part of a Claim, it seems to be the Insurance Company's burden and easily met to deny Coverage for particular Damages or parts of a Claim where there are reasonable grounds for denying or contesting Coverage for them.

   Some context is required, it appears.  The U.S. Magistrate Judge's Report and Recommendations provide that context.  The Report and Recommendations are attached to the Westlaw publication of this Order.  (The Report and Recommendations are not paginated in the Westlaw publication, i.e., the pages are not numbered.)

   The mysterious "ninth affirmative defense" was raised by QBE on grounds "that the insurance policy is void because Royal Bahamian fraudulently deceived it by submitting a claim for pre-existing damages, damages it knew were not covered under its policy, and grossly inflating the amount of damage to covered property," according to the Magistrate Judge.  There does not appear to be any particular Policy Provision relied on by QBE in this regard, and at any rate no such Policy Provision is reproduced either in the Opinion or in the Report.  (See first full paragraph under the heading of "QBE's Claim of Concealment, Misrepresentation or Fraud" in the Magistrate Judge's Report and Recommendations.)  Therefore, it is fair to say that the facts do not appear to be so simply summarized as the District Judge's Opinion, quoted above, might lead an unsuspecting observer to conclude.

   Neither is the applicable rule of Florida law so easily summarized as might appear from that Opinion.  The Defendant Property Insurance Company in this case was proceeding under a rule of Florida Insurance Law that where there is a "willful false statement" of a material fact, the Insurance Company is not required to prove "prejudicial reliance" in order to void the Policy under a contract provision allowing it to do so in such event.  To say again, the author has scoured the Westlaw publication of both the District Judge's Opinion and the Magistrate Judge's Report and Recommendations, without finding a quotation from nor identification of any such Policy provision in QBE's Insurance Policy.  Accordingly, it may be that QBE was proceeding under an affirmative claim of fraudulent concealment or the like in order to declare its Policy void in this case.

   In any event, the brief Opinion of the Chief District Judge in this Case is understandably cryptic after reference is made to the Magistrate Judge's Report and Recommendations to which the Opinion was addressed.

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Florida Office of Insurance Regulation Public Symposium at Gaylord Resort ...

...  Bad Faith Law Makes Insurers Pay Uninsured Florida Sinkhole Claims?

   Panelists at the Florida Insurance Commissioner's Office of Insurance Regulation Public Symposium had a lot to say.  They were gathered by the Commissioner and the O.I.R. (formerly known as the Florida Department of Insurance) for a Public Symposium at the luxurious Gaylord Palms Resort in Orlando, Florida on Thursday, October 21, 2010.  I was there to listen, observe, and ultimately, to report to you.

   The first panel presented by the Florida Insurance Commissioner was asked what good news they could report.  One panelist replied:  "Rates are up," meaning that Property Insurance Companies including Homeowner's Insurance Companies are now charging higher Premiums.  I took a brief poll of the people seated around me.  We all agreed that the Public would not be likely to agree that that was "good news".

   The second panel contained several interesting panelists.  One observed that we in Florida are in a "peak zone of Cat (Catastrophe) Risk."

   Another panelist offered his observations on Florida's Bad Faith Law and on Public Adjusters.  He was not alone in his view that Public Adjusters are responsible for "reopening" Hurricane Claims that should have been considered closed in 2004-2005, they think.  In particular, he said, Insurance Companies are now paying out huge sums of money to pay Sinkhole Claims which anybody with common sense would say were not intended to be paid by the Insurance Contract, he said.

   Further, uncovered Florida Sinkhole Claims are also the result of people abusing the system in his view.  He has no doubt, he expressed, that Public Adjusters turned to presenting Sinkhole Claims as Hurricane Wilma Claims began to come to an end.  As another example of people abusing the system, he said, Florida is the only State in the Union which requires Insurance Companies to pay Replacement Cost up front.  In his judgment, this is just another opportunity for people to abuse the system.

   Yet another panelist on the second panel presented by the Insurance Commissioner observed that mitigation is the only way to reduce the potential losses from natural Catastrophes such as Hurricanes.

   More to come....

    Dennis Wall is the Author of the industry leader for 25 years on the subject of "Litigation and Prevention of Insurer Bad Faith" (Shepard's/McGraw-Hill Second Edition; West Publishing Company 2010 Supplement), and he is the Co-Author of the leading book on Insurance Coverage for Catastrophe Claims, "CATClaims:  Insurance Coverage for Natural and Man-Made Disasters" (West Publishing Company 2008; 2010 Supplement in process).  Mr. Wall will speak on Business Interruption Insurance Coverage Issues including those arising out of the BP Oil Spill Catastrophe, on November 17, 2010, at a Seminar of the Insurance Law Committee sponsored by the Orange County Bar Association in Orlando, Florida.   Mr. Wall will also speak on a panel at the American Conference Institute's Bad Faith Litigation Conference in Orlando, Florida on November 30, 2010 on "Dealing With Catastrophic Disasters:  How to Properly Investigate and Handle Overwhelming Claims".  The American Conference Institute is offering a discount to readers of this Blog:  Download ACI Advises Readers of the Insurance Claims and Issues and Insurance Claims and Bad Faith Law Blog are entitled to a discount.

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Appeal, Statute of Limitations, Abatement: Florida Statutory Bad Faith Claims.

   Abatement was ordered with the concurrence of the parties in a Florida Statutory First-Party Bad Faith case, Chalfonte Condominium Apt. Ass'n v. QBE Insurance Corp., Download Chalfonte Condominium Apt. Ass'n v. QBE Insurance Corp. (S.D. Fla. Case No. 10.80584, Order Denying Dismiss and Strike, Filed August 30, 2010) PUBLIC ACCESS also published as 2010 WL 3385982 (S.D. Fla. August 30, 2010)(Westlaw subscription required to access Westlaw).

   That is a case on appeal after a Jury awarded Chalfonte Condominium Association $8,140,099.68, reduced to $7,237,223.88 after the disposition of post-trial motions, plus an additional $678,160.60 for Attorney's Fees and Costs.  The awards came as a result of alleged Damages from Hurricane Wilma, which Chalfonte successfully proved were covered under its Policy issued by QBE.  Chalfonte Condominium Apt. Ass'n v. QBE Insurance Corp., 2010 WL 335982 at *1.

   Chalfonte Condominium Association then pursued additional Claims against QBE for Statutory, First-Party Bad Faith under Fla. Stat. § 624.155.  The subsequent Claims included Claims based in particular on an alleged failure by QBE not to attempt in good faith to settle claims "when it should have if it had acted fairly and honestly and in various other ways."  Id., paraphrasing Fla. Stat. § 626.9451(1) invoked by Chalfonte as a part of its Claims.

   QBE appealed and, while its appeal is pending, QBE filed a Motion to Dismiss or Alternatively to Strike.  "QBE filed the instant motion arguing that Chalfonte's bad-faith complaint is premature because the underlying suit is pending appeal."  Chalfonte Condominium Apt. Ass'n v. QBE Insurance Corp., 2010 WL 335982 at *1.   

   With the Court deciding in favor either of Abatement or of Dismissal Without Prejudice based upon Florida Law, the parties successfully urged the Court to order Abatement rather than Dismissal.   Chalfonte in particular expressed concern about the effect of dismissal, even without prejudice, "for fear that the statute of limitations would run on its bad faith claims."  Id. at *2.  The Court accordingly ordered abatement of the Bad-Faith Claims while the underlying case is on appeal.  Id.

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